Standards

The maintenance and assurance of equality and uniformity among all operational processes depend on setting up standards for primary, secondary, tertiary healthcare, rehabilitation, and palliative care of public and private sector service providers across the country regarding:

• The locality of service providers.
• Accommodation of patients.
• Waiting for space.
• Medical equipment.
• Healthcare treatments.
• Rates of treatments, procedures, or services.
• Exclusion of treatments.
• Ambulance facility or transportation charges to patients, especially the pregnant lady.
• Antenatal and postnatal visits.
• Pharmacy.
• Post-discharge medicines for several days.
• Waste management.
• Doctors and paramedic staff strength.
• Timings and duty hours of staff in ICU, OPD.
• Security systems.
• Administration.
• Budget.
• Training.
• Monitoring and evaluation (M&E).
• Approving or rejecting authorities for Self-Assessment Empanelment of service providers.
• Detailed Empanelment Evaluation Criteria (EEC) for service providers or health facilities can be set according to the standards of the country by standardizing minimum and maximum score points by considering rural, urban, and no-go areas. An approving committee will be formed by the Government.